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Login & account security guide
Divvy Login: sign in, activate your card, and secure your account
Everything a Divvy user — new or long-time — needs to access the platform now called BILL Spend & Expense: the sign-in flow, card activation, two-factor security, and mobile app setup, step by step.
Part 1 — Sign in
How to log in to Divvy (now BILL Spend & Expense)
If you used Divvy before the rebrand, nothing about your account was lost. The sign-in moved to the BILL portal, and your credentials came with it.
On this page
Open the BILL Spend & Expense sign-in page
Go to the official BILL Spend & Expense sign-in page (app.bill.com). The old Divvy domain redirects there automatically. Bookmark the final URL to avoid look-alike sites.
Enter your Divvy credentials
Use the email you registered with Divvy and your password. If your workspace enabled single sign-on (SSO), select your identity provider and authenticate through your employer instead.
Verify it is you
Approve the push notification or type the six-digit code from your authenticator app. New devices may also receive a one-time email code.
Land in your workspace
You arrive on the dashboard with your budgets, cards, and pending receipts exactly as you left them. Admins see the same roles and permissions as before the rebrand.
Password reset: select the reset link on the sign-in page, confirm the email sent to your registered address, and choose a new password you have not used before. Reset links expire quickly, so open the email promptly.
Part 2 — Card activation
Activate your card before the first purchase
Open the Cards section
After signing in, go to Cards and select the card assigned to you. Virtual cards are ready instantly; physical cards require one-time activation.
Verify the card details
Confirm the last four digits printed on your physical card. This pairs the card in your hand with your account and blocks mix-ups.
Confirm your limit and controls
Review the spending limit and merchant settings your administrator configured. If anything looks wrong, fix it with your admin before spending.
Confirm activation
Tap confirm. The card is live immediately — the first transaction appears in your feed the moment it is authorized.
Part 3 — Security
Login security checklist
Your account controls real money. Treat its security like the finance function it is.
Turn on two-factor authentication
Prefer an authenticator app or push approval over SMS. If your workspace supports SSO, let your identity provider enforce the second factor.
Watch for look-alike domains
Always sign in through the official BILL domain. Phishing copies of spend-management portals are common; check the address bar before typing credentials.
Review active sessions
Periodically check the list of signed-in devices and revoke anything you do not recognize. Changing your password invalidates all sessions.
Lost phone? Contact your workspace administrator immediately. Admins can reset your two-factor enrollment and temporarily lock your cards until you recover access.
Part 4 — Mobile app
Set up the mobile app in five minutes
The BILL Spend & Expense app is where day-to-day spend actually happens: receipt photos, instant alerts, approvals, and card lock live here.
- Install the app from the App Store or Google Play and open it.
- Sign in with the same credentials you use on the web — including your second factor.
- Enable notifications so you see declines, approvals, and receipt reminders in real time.
- Turn on biometrics (Face ID / Touch ID / fingerprint) for fast, secure unlocks.
- Test a receipt scan — photograph any recent purchase and watch it match to the transaction.
Part 5 — Troubleshooting
Common login problems and fixes
| Problem | Likely cause | Fix |
|---|---|---|
| "Account not found" | Wrong sign-in page or email typo | Use the official BILL Spend & Expense portal and the exact email registered with Divvy. |
| 2FA code rejected | Clock drift on authenticator app | Sync the authenticator app's time, or use push approval instead of codes. |
| SSO loop or blank screen | Stale browser session | Open a private window, sign in again, and clear cached identity-provider cookies. |
| Card declined after login | Limit reached or merchant blocked | Check the card's limit and merchant controls with your administrator. |
| Still locked out | Account lock after failed attempts | Wait 15 minutes, reset your password, or ask a workspace admin to unlock you. |
Part 6 — FAQ
Divvy login questions, answered
Do my Divvy credentials still work?
Yes. Your Divvy email and password work on the BILL Spend & Expense sign-in page. Workspaces that enabled single sign-on authenticate through their company identity provider instead.
I changed my email address. Can I still log in?
Logins use the email currently registered on the account. If you changed it inside the platform before the rebrand, use the new address. Otherwise contact your workspace administrator to update it.
Is two-factor authentication required?
Most workspaces require it, and it is strongly recommended everywhere else. The account controls budgets and cards — the second factor is the single most effective protection against takeover.
Can I use the same account on multiple devices?
Yes. Sign in on web, iOS, and Android simultaneously. The sessions list in your security settings shows every active device, and you can revoke any of them remotely.
Signed in? Keep going.
Learn what the rebrand changed, or dig into the card that sits in your wallet.